Agniverse

Privacy Policy

Last Updated: 31st December 2024

1. Who We Are

Company: Agniverse OU

Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia

Contact Email: admin@agniverse.co

Data Protection Officer (DPO): Ankit Nayal
admin@agniverse.co

2. Scope of This Privacy Policy

This Policy covers your use of the Apps, including any features, tools, or services provided.

Not Intended for Children

The Apps are not directed at children under the age of 13 (or 16 where applicable). We do not knowingly collect personal data from children under these ages. If you believe a child has provided us with personal information, please contact us at admin@agniverse.co so we can take appropriate action.

3. Information We Collect

We may collect several types of information from and about our users, including:

Personal Information You Provide

  • • Email address, first and last name, phone number, physical address
  • • Social media profile info (if you choose to sign in via platforms such as Facebook, Twitter, etc.)

Device & App Usage Information

  • • Location Data (GPS), if you grant permission
  • • Contact List, if you grant permission
  • • Camera & Photos, if needed for certain in-app features

Analytics and Usage Data

  • • Cookies and tracking technologies (e.g., Google Analytics) to understand how you use the Apps and improve your experience

Payment Information

  • • We do not store payment details on our servers; payments are processed by third parties (e.g., Google and Apple App Stores, Stripe, PayPal, LemonSqueezy, Paddle)

4. How We Use Your Information

Service Delivery

To create and maintain your account, process transactions, and provide features you request

Improvement & Personalization

To analyze user behavior and enhance the Apps

Marketing & Remarketing

To send promotional messages or newsletters if you opt in, and to run remarketing ads on platforms (e.g., Google Ads, Facebook/Meta)

Legal & Compliance

To comply with legal obligations, respond to court orders, or protect our rights and safety

5. Legal Bases for Processing (GDPR)

For users located in the European Economic Area (EEA) or the UK, our legal bases for collecting and using your personal data include:

Consent

When you voluntarily provide data or opt in to certain features

Contractual Necessity

To perform a contract or provide a service you requested

Legitimate Interests

To improve or secure the Apps, prevent fraud, or market relevant products

Legal Obligations

If we need to comply with a legal or regulatory requirement

6. Sharing & Disclosure of Your Information

We may share your information with:

Service Providers & Partners

  • • Analytics (e.g., Google Analytics)
  • • Payment processors (Google and Apple App Stores, Stripe, PayPal, LemonSqueezy, Paddle)
  • • Email marketing or remarketing platforms (e.g., Google Ads, Facebook/Meta Ads)

Legal Compliance & Protection

If required by law or to protect our rights, privacy, safety, property, or that of our users

Business Transfers

In connection with a merger, sale, or financing

We do not sell personal data. However, some data sharing for analytics or advertising may be considered a "sale" under certain state laws. Refer to your rights under the CCPA/CPRA for more details.

7. Cookies & Tracking Technologies

We use first-party and third-party cookies, web beacons, and similar technologies to track your activity and enhance your user experience on the Apps. You can control or disable cookies in your browser settings, but doing so may affect certain functionalities.

Do Not Track Signals

Your browser may allow you to send "Do Not Track" signals. We currently may not respond to all DNT signals. However, you can typically opt out of tracking (e.g., Google Analytics) through browser add-ons or by adjusting ad settings on respective platforms.

8. Data Retention & Deletion

Retention Period

We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by law.

Right to Erasure (GDPR)

If you are in the EEA/UK, you may request deletion of your personal data, subject to legal exemptions. To request deletion, email us at admin@agniverse.co.

9. Your Privacy Rights

GDPR (EEA/UK Users)

Right of Access

Request a copy of your personal data.

Right to Rectification

Correct inaccurate data.

Right to Erasure

Request deletion of your data in certain circumstances.

Right to Restrict Processing

Limit how we process your data.

Right to Data Portability

Obtain a copy in a common format.

Right to Object

Object to certain processing, including direct marketing.

CCPA & CPRA (California Residents)

Right to Know

Request categories and specific pieces of personal information collected.

Right to Delete

Ask to delete your personal data, subject to legal exemptions.

Right to Opt-Out of Sale/Sharing

Direct us not to sell or share your personal information for behavioral advertising.

Right to Limit Use of Sensitive Personal Information

Where applicable.

Non-Discrimination

We won't discriminate against you for exercising your rights.

To exercise any of these rights, contact us at admin@agniverse.co. We will verify your identity prior to processing your request.

10. Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access or disclosure. However, no security measure is 100% perfect, and we cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to servers located in countries other than your own. If you are in the EEA or UK, we will ensure appropriate safeguards (such as Standard Contractual Clauses) to protect your data under applicable regulations.

12. Remarketing & Email Marketing

We may use Google Ads and Facebook (Meta) Ads for remarketing. These services use cookies to display relevant ads on third-party websites or social media feeds. You can opt out through respective platform settings or by contacting us.

We also send promotional or marketing emails if you opt in. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or by emailing us at admin@agniverse.co.

13. Changes to This Policy

We may update this Policy from time to time. When we do, we will post the revised Policy on our website or in the Apps and update the "Effective Date" above. Your continued use of the Apps after any modifications indicates your acceptance of the revised Policy.

14. Contact Us

If you have any questions or comments about this Policy, or if you wish to exercise any of your rights, please contact us at:

Email: admin@agniverse.co

Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia

We will do our best to address and resolve any concerns you may have.

By using the Apps, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please discontinue use immediately.